Returns | Returns are Easy at Rapidair

Returns are subject to our Terms of Sale

If you have a warranty claim or mis-shipped items, please email info@rapidairproducts.com. Include the item number and your sale number, then we will get back to you promptly.

Items not eligible for return are:
- FastPipe Rigid Aluminum Pipe
- RapidAir tubing
- MaxLine or Duratec coiled tubing
- Parts leftover from a “kit”
- Installation tools such as tool kits, wrenches, straightening or bending tools, deburr tools
- Pipe sealant
- Custom ordered components or drop shipped items from the manufacturer.
Fields marked with an asterisk (*) are required.
Email Address:*
What is your name (first and last):*
Were the item(s) you wish to return purchased directly through RapidAir (Engineered Specialties)?
- Yes
- No
What name or company name was the original order placed under?
Sales Order/Invoice Number:
What date(s) was the original order(s) placed:
Note: Returns must be received within 60 days of original purchase date.
MM slash DD slash YYYY
Please list the item numbers, with quantity you wish to return:*
Example: M8002 (2), M8001 (3)
Note: Not all items are eligible for returns
Reason for Return:
To further expedite your return request, please upload a copy of your original paid receipt or packing list. You must include a copy of this with the return package:*
Accepted file types: pdf, doc, docx, jpg, png, jpeg, Max. file size: 3 MB.
Allowed file extensions: pdf, doc, docx, jpg, jpeg, png
Maximum file size: 3MB
Are there any other notes you would like to add?
Our returns department will review your request and email you an RMA number if your request is approved, please reference that number on the outside of your package. You are responsible to ship your return items back to us. We suggest using a carrier with reliable tracking and insurance, since we can issue credit only if we receive the package undamanged. Package items in their original packaging, or as close to it as you can. If items become nicked or scratched due to insufficient packing material or bagging, we cannot resell them. Therefore, we will not be able to offer credit for items that arrive back in less than great condition.

ENGINEERED SPECIALTIES LLC
ATTN: RETURNS (include a copy of this form or paid receipt)
6111 MILL CREEK DRIVE
AUBURNDALE,
WI 54412

All returns have a 30% restock fee

After we receive your shipment we will email you your credit memo within 10 days, return credit will be credited back to the same credit card used on the sale of the returned goods. If the sale was not done with a credit card, the credit may be applied to your account.
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